Frequently asked questions


We know that everyone is different and we know that a dental visit can be challenging.

So we’ve put together a list to explain what you can expect when you come to Newcastle Dentist, Boulton Dental:

When is the practice open

Opening hours:

Monday: 8am – 6pm
Tuesday: 8am – 6pm
Wednesday: 8am – 6pm
Thursday: 8am – 6:30pm
Friday: 7.30am – 5.30pm
Saturday: 8am – 12pm

Where is the practice located?

202 Glebe Road, Merewether NSW 2291

Payment Options

We offer Afterpay and Zip Pay payment options. We also process HICAPS, which ensures an instant rebate from your health fund. We accept VISA, Master Card and Amex and Cash.

Is there parking available?

Yes, there is street parking available and a limited number of spots behind the practice.

Are there male and female dentists?

Yes, we have a number of dentists, both male and female who are taking new patients.

What should I do in an emergency?

Whether you’re a new or existing patient, don’t hesitate to call us on (02) 4961 6300. Whether it be a broken, chipped or lost tooth, pain or dental-related sports injury, we will go above and beyond to ensure we see you promptly on the same day wherever possible. If the incident is serious please call 000 immediately.

What do I need to bring with me for my appointment?

A list of current medications you are taking, any dental appliances you use (e.g. occlusal splint) and your health fund card if you have one.

How much will it cost?

It is difficult to quote a fee because all patients have unique needs that correlate to different services. There is a fixed fee initial consultation for your first visit (other than emergencies) including a comprehensive review of all your oral health and cosmetic needs xrays and  photographs if needed and   At your appointment, as part of your individualised treatment plan, your dentist will discuss future fees with you and printout a copy, making sure you are fully informed. We have the HICAPS system which ensures you receive instant rebate from your health insurance company. We accept Visa, Mastercard and AMEX.

Why do I need X-rays?

There are parts of your teeth, like between teeth and underneath existing fillings, that are impossible for a dentist to see with just their eyes. Dental x-rays allow your dentist to thoroughly assess the condition of your teeth, which will translate to the most appropriate treatment for you.  We use the latest digital technology to reduce your xray dose

When should I take my child for their first dental visit?

Your child should see a dentist within 6 months of their first tooth appearing, and no later than 12 months of age. Your dentist will chat to you about how to properly care for your child’s teeth, and answer any questions you have.

My tooth was knocked out, what should I do?

Firstly, don’t panic. If the whole tooth is out of its socket, pick it up, avoiding touching the root and rinse it with milk or water, for a couple of seconds. Carefully put it back into its position in your mouth. Now come see us ASAP. Your tooth has a higher chance of surviving the sooner you see a dentist.

If part of your tooth is chipped, keep it moist, and visit us ASAP so your dentist can see if the broken part can be re-attached. If you’ve lost it, don’t panic. We can take care of this too. Give us a call on (02) 4961 6300.

What is temporomandibular disorder (TMJ /TMD)?

The temporomandibular joints are located on each side of your head. They make it possible to open and close your mouth, and work together when you speak, chew or swallow. These joints also control the lower jaw as it moves forward, backward and side to side. Any problem that prevents this complex system of muscles, ligaments, discs and bones from working properly may result in a painful TMD or temporomandibular disorder.

What is sleep apnoea?

Obstructive sleep apnoea (OSA) is a common condition. Apnoea literally means absence of breath and an obstructive apnoea episode is defined as the absence of airflow for at least 10 seconds. Yet people often don’t even know they have it.

Dental appliance can be used to treat mild and moderate sleep apnoea and snoring.

I brush my teeth constantly but still have bad breath, what can I do?

Brushing and flossing are the first steps to eliminating bad breath. Brushing and flossing remove bacteria responsible for creating odorous sulphur compounds and the food they feed on. However, bacteria hide not only on and around the teeth but also on the tongue under a layer of mucous. Here they are free to create odours.

It is best to brush your tongue daily or you may want to consider a tongue scraper. Both are extremely effective at removing this protective mucous layer from the back of the tongue. Please see your dentist as they can help solve the problem.

       For exceptional care, contact Boulton Dental Newcastle today.

If you’d like to book an appointment with Boulton Dental, then contact us, or call us in Newcastle on (02) 4961 6300.

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